Work Experience
October 2024 – Present
CEO & Lead Developer
Synergistic Techs – Las Vegas, NV
Oversee all technical and business operations, leading development and managed WordPress hosting services for diverse clients.
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Lead design, development, and maintenance of custom WordPress websites, eCommerce stores, and plugins.
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Manage server infrastructure (cPanel, Plesk) to ensure optimal performance, security, and uptime.
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Direct client onboarding, technical support, and project management to deliver high-quality solutions.
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Collaborate with teams on SEO, content, and branding to align web solutions with client goals.
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Drive company growth strategies and maintain strong client relationships.
May 2014 – September 2024
Director of Web Services / Project Manager
Ervinas/Ervinas Media – Las Vegas, NV
Managed all aspects of the company’s online services, including website and email hosting for clients.
- Built and maintained numerous WordPress websites, ranging from simple informational sites to complex eCommerce and membership platforms.
- Oversaw client billing processes, ensuring accurate and timely invoicing.
- Served as the primary point of contact for all customer relations, resolving inquiries and providing technical support.
- Led customer support initiatives and ensured high satisfaction for hosting and web services clients.
January 2012 – May 2014
Director of Customer Relations
Kor Media Group – Las Vegas, NV
- Built and maintained strong relationships with clients, ensuring their needs and expectations were met.
- Served as the primary point of contact for client inquiries, concerns, and feedback.
- Developed and implemented customer service strategies to enhance client satisfaction.
- Oversaw the customer service team, ensuring high-quality support and prompt resolution of issues.
- Managed the on-boarding process for new clients, providing training and resources to help them effectively use the company’s products and services.
January 2012 – May 2014
System Administrator
The Glovue Network – Las Vegas, NV
- Managed a WordPress Multisite Network, overseeing the technical infrastructure and ensuring system stability.
- Handled all customer relationships, providing support for individual customers building their own subsites.
- Supported clients in troubleshooting, resolving technical issues, and optimizing their subsites for performance.
Skills & Expertise
WordPress Development
Expert in building, customizing, and maintaining WordPress websites with over a decade of experience delivering responsive, SEO-friendly, and high-performance sites.
WooCommerce & eCom Solutions
Skilled in creating and optimizing WooCommerce stores, including custom plugins and subscription systems tailored to client needs for seamless online sales.
Server Management & Hosting Expertise
Proficient in managing web hosting environments (cPanel, Plesk), ensuring site security, uptime, backups, and performance optimization for reliable client websites.
WordPress Customization & Integration
Competent in writing and debugging HTML and CSS code to develop and style responsive, user-friendly web pages and applications.
Website Security & Troubleshooting
Strong background in identifying and resolving security vulnerabilities, malware cleanup, and ensuring websites remain secure against hacks and attacks.
Project Management & Client Collaboration
Efficient in managing multiple projects, communicating clearly with clients, and delivering on time with detailed documentation and ongoing support.
Projects
MD Meals
Southern Nevada Veterans Chamber of Commerce
Price Is Right LIVE
MD Meals
Las Vegas Medical Marijuana Association
Homeward Bound In The Heartland Animal Rescue
Safe Cities Network
